JEA’s Customer Centers located at 351 Martin Luther King Jr. Dr. and 2030 Pleasant Plains Ext. are CLOSED to walk-in service. The drive-thru at both locations is open 7:30am to 6pm Monday-Friday for payments only and the kiosks are available 24/7.
Due to the COVID-19 crisis, we understand that some of our customers are now facing challenging financial circumstances. If you are having difficulty paying your JEA utility bill by its due date, we want to help you make payment arrangements and refer you for any available assistance. Please click here for the Contact Us page and select "Payment Arrangements" topic in the "What is Your Question About" area.
Or important projects and communications for work, you can count on broadband services to keep things running smooth. The fiber optic network built by Jackson Energy Authority delivers reliable cable TV, Internet and telephone services you need to stay in touch.
To the kilowatts that keep the lights on, Jackson Energy Authority is illuminating the future of our community. We are one of 2,000+ of the nation’s public power utilities delivering safe, reliable electric services – powering life and energizing growth.
To enjoy the conveniences of everyday life. As one of the nation’s 1,000+ public natural gas utilities, Jackson Energy Authority safely delivers natural gas and propane to homes, businesses and industries – fueling the future of our community.
For drinking right from the faucet. Jackson Energy Authority not only delivers award-winning, high-quality water from a supply that is clean, protected and plentiful, but also maintains pressures and volumes necessary for fire protection.
As good environmental stewards. Jackson Energy Authority treats millions of gallons of wastewater a day to ensure cleanliness before it’s returned back to the environment - protecting our natural resources and public health.
Jackson Energy Authority is taking all precautions as directed by local, state and government health agencies.
JEA Customer Centers will close to walk-in service Wednesday, March 18. Drive-thru at both locations will remain open 7:30am - 6pm. Time to try out the kiosk, mobile app or online portal to make a payment.
Check out the Free Previews available now with EPlus Broadband cable service.
Grease, oils, fats, your deceased pet fish and those “flushable” wipes can wreak havoc on wastewater pipes.
Do you know what to do if you smell natural gas? Check out these natural gas tips to stay safe around natural gas.
Paying your bill at the Customer Center Kiosk just got more convenient with the help of Fast Pass. Check it out!
View EPlus Broadband packages and pricing. Save when you bundle award-winning Cable TV, Internet and Telephone services for your home.
Underground utility and telecommunications service lines are buried underground throughout our community. Always call 811 before you dig to prevent unnecessary, damaging dig-ins.
Our fastest speed - The Gig includes downstream and upstream speeds up to 1000 Mbps.