Pay Your Bill Request Service Report an Emergency Search the site

From the megawatts that power industry...…

To the kilowatts that keep the lights on, Jackson Energy Authority is illuminating the future of our community. We are one of 2,000+ of the nation’s public power utilities delivering safe, reliable electric services – powering life and energizing growth.

Efficiency and reliability when you need it…

To enjoy the conveniences of everyday life. As one of the nation’s 1,000+ public natural gas utilities, Jackson Energy Authority safely delivers natural gas and propane to homes, businesses and industries – fueling the future of our community.

There’s confidence in knowing that your water is safe…

For drinking right from the faucet. Jackson Energy Authority not only delivers award-winning, high-quality water from a supply that is clean, protected and plentiful, but also maintains pressures and volumes necessary for fire protection.

Assurance that we’re doing our part…

As good environmental stewards. Jackson Energy Authority treats millions of gallons of wastewater a day to ensure cleanliness before it’s returned back to the environment - protecting our natural resources and public health.

TV, Internet and Telephone you can count on…

The fiber optic network built by Jackson Energy Authority delivers the reliable broadband services you need to stay in touch. From watching your favorite shows to video calls with family and friends, enjoy the fastest speeds and reliability backed by local customer service.

EPlusTV6 TV Everywhere Eplus.net

How may we help you?

Top Stories

preview image logo

Affordable Connectivity Program (ACP) Ending April 2024

Find information about the ACP coming to an end.

preview image

Manage Your Account in the Mobile App

Download the free mobile app to manage your utility account anywhere, anytime from your smart device. Check it out!

preview image

Manage Your Account Online

Visit the online account management portal to get real-time account information.

preview image

JEA Text Alerts

Are you a fan of texting? Prefer to communicate with us via text messages? Enroll in JEA Text Alerts to get helpful information at your fingertips.

preview image logo logo

Internet Special Offers!

Gigabit Internet for only $64.99/mo for 6 months, FREE Home Area Network for 3 months, and more!

preview image

Looking to Develop in Madison County?

From our service areas to permits, requirements and fees, find out what you need to know before getting started.

preview image logo logo

Internet With No Data Caps

EPlus Broadband Internet includes no data caps and no worrying about extra fees or usage limits. Enjoy being online with fiber-fast speeds as much as you like.

preview image

Safe Drinking Water Report

Did you know that JEA's drinking water is safe, award-winning and of the highest quality? Click to find out more and check out our safe drinking water report.

preview image

Natural Gas Safety Tips

Do you know what to do if you smell natural gas? Check out these natural gas tips to stay safe around natural gas.

Customer Service Chat