Please fill out our short Natural Gas and Pipeline Safety Survey and you can be entered into a drawing for a cooking gift basket!
We are aware of a scam email circulating that claims to be from EPlus Broadband and asks customers to click a link to “secure” their account. This message is NOT legitimate. Click here to learn how we communicate with customers and how to spot scams.
In case of an emergency or hazardous condition, call Jackson Energy Authority at 731-422-7500 or call 911.
Our support center covers a wide variety of customer needs and services.
To submit an inquiry to us via email complete the information below. Responses to these inquiries are usually returned within 24 hours during normal business hours. To visit us at one of our locations or to make an inquiry by phone, see "Our Locations" information.