It's easy with our new, improved online portal and mobile app. You can get convenient access to your JEA account anytime, anywhere. Click this message to visit the Payment Options section to view online and mobile app payment information.
In case of an emergency or hazardous condition, call Jackson Energy Authority at 731-422-7500 or call 911.
Our support center covers a wide variety of customer needs and services.
To submit an inquiry to us via email complete the information below. Responses to these inquiries are usually returned within 24 hours during normal business hours. To visit us at one of our locations or to make an inquiry by phone, see "Our Locations" information.