Jackson Energy Authority water is extensively monitored and tested to ensure it's of the highest quality before it reaches homes, businesses and industries in our community for consumption. Every effort is made to protect our water system from potential contaminants by maintaining a corrosion control and infrastructure maintenance program. However, contaminants can still show up from corroded piping and plumbing materials in your home or business. Follow the steps below to learn more about the materials found along your water service line.
Para conseguir copia de esta información en español, comuníquese con Jackson Energy Authority al 731-422-7500.
SERVICE LINE RESPONSIBILITY:
The diagram below is a representation of the Property Owner/Resident and Jackson Energy Authority owned portions
of the water service line. Variations may apply.
Enter address in the search bar below to search the water service line inventory then proceed to Step 3 to review the water service line materials.
If an address cannot be found or is not in the drop-down list, please call Jackson Energy Authority at 731-422-7500.
Thank you for your interest in learning more about the water service lines leading to your home or business. Review the information below to determine if no replacement is required, a replacement is needed, or if a plumbing survey is recommended for verification of your water service line material.
Service Line Material is:
This material is scheduled to be replaced:
We need your input. Please use the form below to submit documentation to Jackson Energy Authority verifying your service line material.
Plumbing Survey
Service Line Material is:
This material is scheduled to be replaced:
| Material Type | Description |
|---|---|
Copper  |
Color is same as a penny. Non-magnetic and produces a metallic ring noise when tapped. |
Galvanized Steel  |
Color is a dull, silver-gray. Magnetic and easily scratched. Produces a metallic ring noise when tapped. Strong magnets will typically cling to galvanized pipes. |
Plastic  |
Color is white or gray. Non-magnetic and produces a hollow noise when tapped. Rigid pipe that is joined to water supply piping with a clamp. |
| Lead* Replacement required.  |
Color is a dull, silver-gray color that is easily scratched with a coin. Use a magnet – strong magnets will not cling to lead pipes. |
| *Historically, lead was the primary material for drinking water service lines, plumbing fixtures and solder/flux used to join piping. Due to the health risks of lead ingestion, Congress banned the use of lead solder and restricted lead content of faucets, pipes, and other plumbing materials in 1986. Tennessee adopted the ban in 1988. | |
The Water Service Line inventory data is updated every 24 hours. The information contained herein was prepared by Jackson Energy Authority (JEA) for the sole purpose of providing the best available data regarding water service lines, and not for any commercial, legal, or other use. This information relies on several sources of data, including but not limited to age of water mains, age of structures, plumbing survey data, and in some cases, information acquired during physical inspections. JEA does not guarantee the accuracy of these records, which will be updated regularly without notice as JEA gathers additional information. JEA provides this information as a public service regarding the potential existence of lead service lines with no claim as to the completeness, usefulness, timeliness or accuracy of its content, positional or otherwise. JEA and its employees provide the information presented "as is," without warranty of any kind, and assumes no legal liability or responsibility for the ability of users to fulfill their intended purposes in accessing or using this service. Any sale, reproduction or distribution of this information, or products derived therefrom, in any format is expressly prohibited. JEA reserves the right to alter, amend or terminate at any time the display of this content without notice.
