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Learning Center

Welcome to the Jackson Energy Authority Learning Center! Search or browse topics to learn more about our electric, gas, propane, water, wastewater, cable tv, internet and telephone services. Search results include a customer category and service icon(s) in a color-coded bar to help indicate the section where the topic can be found within the website. Explore these sections of our website for even more helpful information.

  Helpful Tip: To search topics or use the advanced search feature, keywords must be entered.​


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Business | Contractor | Support
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Small and Minority-Owned Business Participation Program

JEA is committed to business diversity by including local, small and minority-owned businesses in procurement opportunities

Residential | Business
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Public Power Utilities

Public power utilities are community-owned, not-for-profit electric utilities that provide safe, reliable power.

Residential | Safety
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TVA Eye Spy Energy Monsters

This colorful cast of monster friends will teach you the ways we use energy in our lives every day and how you can help save energy and money around the house.

Business | Safety
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F.O.G. (Fats, Oils and Grease) Program

Residual fats, oils and grease (F.O.G.) from restaurants, food service establishments and institutional or commercial kitchens are hazards for the wastewater system.

Safety
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Learning About Natural Gas

Sniffer the hound teaches young kids about natural gas and safety with games, puzzles and quizzes.

Residential
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Free Previews!

Check out the Free Previews available now with EPlus Broadband cable service.

Residential | Contractor
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Temporary Electric Service Pole

Jackson Energy Authority will no longer provide or install temporary electrical service poles.

Business
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Community Solar Farm

Jackson Energy Authority supports sustainability by using the power of the sun to generate renewable energy and market renewable energy credits to corporations and industries.

Business
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Energy Conservation

Get expert advice and incentives to help you boost the bottom line of your business or industry, regardless of whether you are looking to minimize your carbon footprint, remain competitive or adopt smart technologies.

Customer Service Chat