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Learning Center

Welcome to the Jackson Energy Authority Learning Center! Search or browse topics to learn more about our electric, gas, propane, water, wastewater, cable tv, internet and telephone services. Search results include a customer category and service icon(s) in a color-coded bar to help indicate the section where the topic can be found within the website. Explore these sections of our website for even more helpful information.

  Helpful Tip: To search topics or use the advanced search feature, keywords must be entered.​


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Residential | Business
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Our Wastewater System

Jackson Energy Authority’s wastewater system provides an invaluable, vital service for the health of our community and good stewardship of our environment.

Residential
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No-Cost & Low-Cost Tips

Making a few simple changes around the house can save you energy and money.

Residential
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Hot & Cold Weather Tips

Help keep your utility bills manageable during the heat of the summer and cold of the winter.

Residential
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Home Energy Evaluations

Is your home energy efficient? Track down energy waste with a home energy evaluation. TVA EnergyRight® can help evaluate your home and suggest improvements to help save energy and money.

Residential | Safety
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Carbon Monoxide

With its odorless, colorless, tasteless and non-irritating properties, Carbon Monoxide can be dangerous. Know the signs of CO poisoning to prevent harm.

Residential | Business | Safety
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Pipeline Markers

Because natural gas is transported through an underground pipeline system, it’s important have an awareness of markers for the pipelines in our community.

Residential | Business
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Gas Public Awareness

Safety is our top priority… in the delivery of natural gas services and in the efforts to communicate the importance of staying safe around natural gas.

Residential
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Natural Gas Safety Checks

Performing inspections of natural gas equipment and appliances is necessary to ensure safe, proper operation.

All Services
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Call Before You Dig

Underground utility and telecommunications service lines are buried underground throughout our community. Always call 811 before you dig to prevent unnecessary, damaging dig-ins.

Customer Service Chat