Welcome to the Jackson Energy Authority Learning Center! Search or browse topics to learn
more about our electric, gas, propane, water, wastewater, cable tv, internet and telephone
services. Search results include a customer category and service icon(s) in a color-coded bar to
help indicate the section where the topic can be found within the website. Explore these
sections of our website for even more helpful information.
Helpful Tip: To search topics or use the advanced search feature, keywords must be entered.
Showing all results.
Wastewater backups can be unpleasant, costly and cause potential health risks. Using your toilet as a trash can is most often the culprit. Clean pipes = no gripes.
Wastewater belongs in the sanitary sewer - hazardous materials do not. These should be disposed of properly to help protect the wastewater system and the environment.
Fats, Oils and Grease from cooking and food scraps can collect in the wastewater lines and form large clogs, referred to as fatbergs, that can cause costly, damaging issues.
Not all drains are the same. Understanding the difference and respecting their separate purposes can help prevent environmental pollution
Just as the arteries in the human body get clogged and need clearing, so do the wastewater pipes. A thorough cleaning leaves the pipes free of debris and sediments.
Once inflow and infiltration sources along the wastewater system have been identified, proper repairs and rehabilitation can add life to the wastewater system.
Sanitary sewers can develop cracks or breaks that allow clear water (groundwater) to enter the system, causing treatment and potential overflow issues.
Once considered as unnecessary, wastewater treatment is now an essential process that helps protect against disease-causing bacteria, viruses and water pollution.
Before wastewater gets to the treatment process, it has to be collected and then transported to the treatment plants through a complex but efficient network.
