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Learning Center

Welcome to the Jackson Energy Authority Learning Center! Search or browse topics to learn more about our electric, gas, propane, water, wastewater, cable tv, internet and telephone services. Search results include a customer category and service icon(s) in a color-coded bar to help indicate the section where the topic can be found within the website. Explore these sections of our website for even more helpful information.

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Safety
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Is That Pink Mold?

Ever notice the pink slimy residue that build up in your toilet bowl, on your shower floor or shower curtain? It’s not a water quality issue and it’s not mold.

Safety
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Prevent Frozen Pipes

During the cold months, pipes can freeze and pose an invisible threat. If they freeze and break, water damage can be significant and costly.

Safety
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Gas Appliance Safety

Natural gas appliances provide many benefits and conveniences to our everyday lives. Get tips on how to safely and efficiently use gas appliances.

Safety
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Gas Safety Tips

Natural gas is a clean, efficient and widely-used fuel for many applications. You can count on many years of safe, efficient use by practicing safe usage guidelines.

Safety
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Proper Flame

You can keep your gas appliances operating properly just by paying attention to the color and behavior of the flame.

Safety
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Electric Appliance Safety

Electric appliances can be found in aspects of our everyday lives. If used properly, they can make life much easier. Get tips on how to safely use electric appliances.

Safety
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Extension Cords

When used improperly, extension cords can overheat and cause fires. Always use extension cords as directed and remember the guidelines to help you stay safe.

Safety
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Surge Protection

Voltage spikes are a rare occurrence and can cause damage to electronics, appliances or equipment unless protected by a surge protection device.

All Services
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Rates

Jackson Energy Authority customers enjoy some of the lowest rates in the country. View residential and commercial rates for electricity, natural gas, propane, water, wastewater, cable TV, internet and telephone services.

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