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Learning Center

Welcome to the Jackson Energy Authority Learning Center! Search or browse topics to learn more about our electric, gas, propane, water, wastewater, cable tv, internet and telephone services. Search results include a customer category and service icon(s) in a color-coded bar to help indicate the section where the topic can be found within the website. Explore these sections of our website for even more helpful information.

  Helpful Tip: To search topics or use the advanced search feature, keywords must be entered.​


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Contractor
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Planning Forms

All needed planning forms and documents are managed by the City of Jackson Planning Department.

Contractor
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Getting Started

Getting services started with Jackson Energy Authority is a simple process but could require documents or fees from other sources.

Contractor
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Disconnect & Remove Services

A termination of services form must be submitted to Jackson Energy Authority before services can be disconnected and removed.

Contractor
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Contact New Accounts

Get the help you need when working to create new businesses, homes and developments.

Business | Contractor
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Utility Contractor Requirements

Contractors must have all applicable and current MU licensing.

Contractor | Safety
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Fire Protection Services

Fire protection services must be installed in all commercial, industrial and multi-unit developments.

Contractor
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Fire Flow Tests

All developments are required to have fire flow tests performed by Jackson Energy Authority for many reasons.

Contractor
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Backflow Prevention Assemblies

Jackson Energy Authority’s Cross Connection Control Policy requires the installation and annual testing of bacflow prevention assemblies.

Contractor
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Understanding Meters

Find the water or wastewater meter that best fits your build project.

Customer Service Chat