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Learning Center

Welcome to the Jackson Energy Authority Learning Center! Search or browse topics to learn more about our electric, gas, propane, water, wastewater, cable tv, internet and telephone services. Search results include a customer category and service icon(s) in a color-coded bar to help indicate the section where the topic can be found within the website. Explore these sections of our website for even more helpful information.

  Helpful Tip: To search topics or use the advanced search feature, keywords must be entered.​


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Contractor
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Getting Started

Whether you are a new/existing customer or starting a construction project, get started here.

Residential
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Fiber-to-the-home

The EPlus Broadband network is a glass fiber network offering higher bandwidth.

Business
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Features

Learn about User Features and Accession Communicator benefits like the web portal and mobile app.

Safety
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Exposed Equipment or Conduit

Contact us when you see exposed equipment/conduit that you suspect is abnormal.

Residential
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Equipment Specs

Keeping your computer and devices updated is important for optimal Internet performance.

Residential
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Equipment

Learn more about converter boxes, Remotes and more.

Residential
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EPlusTV 6 – Lens of the Community.

Channel 6, and 206HD features exclusive local programming all about our community.

Residential
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Email Accounts

Learn more about EPlus.net email included FREE with your Home Internet subscription.

Safety
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Damaged Cables

View helpful tips to consider in and around your home or business.

Customer Service Chat