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Learning Center

Welcome to the Jackson Energy Authority Learning Center! Search or browse topics to learn more about our electric, gas, propane, water, wastewater, cable tv, internet and telephone services. Search results include a customer category and service icon(s) in a color-coded bar to help indicate the section where the topic can be found within the website. Explore these sections of our website for even more helpful information.

  Helpful Tip: To search topics or use the advanced search feature, keywords must be entered.​


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Business
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PRI

Primary Rate Interface service provides a wide range of flexibility with your phone service.

Residential
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Premiums

Learn more about HBO, Cinemax, Showtime, Starz, EPIX, and TV Japan premium channels.

Safety
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PBX Fraud Prevention

Learn about PBX fraud, how to protect your business and prevent hacker activity.

Residential
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Pay-Per-View & Sports Packages for Cable TV

Check out MLB Extra Innings, NBA League Pass, and NFL RedZone for baseball, basketball and football packages. Plus, PPV and VU-IT OnDemand for movies and events.

Business
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Our Facility

Learn about our state-of-the-art control center offering reliable services.

Residential
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Max Speeds

Helpful tips to maximize your EPlus Broadband internet speed.

Business
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Industry Solutions

We can customize service to fit healthcare and education, to every business in-between.

Residential | Business
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How to Read Your Broadband Bill

View a sample bill with broadband services and descriptions.

Business
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Hospitality Cable TV Package - Business

Learn about video services designed for restaurants, bars or public viewing establishments.

Customer Service Chat