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Learning Center

Welcome to the Jackson Energy Authority Learning Center! Search or browse topics to learn more about our electric, gas, propane, water, wastewater, cable tv, internet and telephone services. Search results include a customer category and service icon(s) in a color-coded bar to help indicate the section where the topic can be found within the website. Explore these sections of our website for even more helpful information.

  Helpful Tip: To search topics or use the advanced search feature, keywords must be entered.​


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Residential
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Tree Pruning & Trimming FAQ

Get answers to some of our most frequently asked questions about our tree trimming and pruning practices.

Residential
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Tree Pruning & Trimming

Overgrown trees, fallen trees and tree limbs and entangled tree limbs are all safety hazards and major contributors to utility service outages.

Residential
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Reading Your Electric Meter

The electric meter on the side of your house is digital, so reading it is as easy as looking at the numbers in the display.

Residential
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Locating Your Electric Meter

Knowing where to locate your electric meter helps when you’re monitoring your home’s energy usage

Residential
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Understanding Your Electric Meter

Knowing basic information about your electric meter and how it works helps when you’re monitoring your home’s energy usage.

Residential
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Understanding Energy Use

Don’t let your home take over your energy bill. By understanding how your home consumes energy, you can better manage your energy use.

Residential | Business
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How Electricity Gets to Homes, Businesses, Industries

To keep our communities powered 24/7, electricity must be generated via power plants and distributed via electric utilities.

Customer Service Chat