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Voltage spikes are a rare occurrence and can cause damage to electronics, appliances or equipment unless protected by a surge protection device.
Jackson Energy Authority customers enjoy some of the lowest rates in the country. View residential and commercial rates for electricity, natural gas, propane, water, wastewater, cable TV, internet and telephone services.
The typical utility bill is full of important messages and helpful information for managing your utility usage.
Learn more about basic household utility and broadband problems that may not need immediate attention.
In the event of an emergency such as post-natural disaster or gas escaping from pipes, it’s important to know how to shut off gas at the meter.
When the natural gas flow exceeds certain limits, excess flow valves installed on your natural gas service line can stop the flow, providing safety benefits.
According to the Tennessee Department of Safety, roadway crashes are the leading cause of occupational fatalities. Heed the safe zone and move over when approaching utility crews.
The utility meters on your property are vital to measuring your energy use. Keeping them free of obstructions and intentional interference allows for accurate readings.
During emergencies or natural disasters, safety for crews and customers is our highest concern. Portable generators, if used improperly, can cause hazardous conditions.
