Welcome to the Jackson Energy Authority Learning Center! Search or browse topics to learn
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Call Jackson Energy Authority and follow voice prompts from the voice response menu to pay by telephone.
Use the envelope enclosed with your bill to drop your utility bill payment in the mail.
Payments can be made at two customer center locations via a friendly cashier, the drive-thru or a self-service kiosk.
Download the JEA mobile app for a convenient way to pay your bill, monitor your usage, and manage your account.
Save paper and the environment when you eliminate your paper bill and go paperless.
Prevent drastic seasonal fluctuations (winter or summer) in your monthly utility bill with the help of levellzed billing.
Utility meters are typically read around the same time each month by well-trained, highly skilled meter readers.
Every year, Americans lose millions of dollars due to utility scams, mostly by email and telephone. Protect yourself by learning how to recognize the signs.
Keeping the utility services flowing in our community requires help from over 400 employees. Asking for proper identification helps to avoid scammers and con-artists.
