Welcome to the Jackson Energy Authority Learning Center! Search or browse topics to learn
more about our electric, gas, propane, water, wastewater, cable tv, internet and telephone
services. Search results include a customer category and service icon(s) in a color-coded bar to
help indicate the section where the topic can be found within the website. Explore these
sections of our website for even more helpful information.
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Get quick access to emergency numbers in the event of weather emergencies.
Severe weather events can occur at any time. Be prepared with an emergency plan and kit.
Community donations collected can add up to make a big difference in the lives of those experiencing financial hardships.
Jackson Energy Authority offers safe, reliable utility and telecommunications services to customers based on their specific needs.
Call Jackson Energy Authority and follow voice prompts from the voice response menu to pay by telephone.
Use the envelope enclosed with your bill to drop your utility bill payment in the mail.
Payments can be made at two customer center locations via a friendly cashier, the drive-thru or a self-service kiosk.
Download the JEA mobile app for a convenient way to pay your bill, monitor your usage, and manage your account.
Save paper and the environment when you eliminate your paper bill and go paperless.
