Hosted PBX Features
Every phone can be customized to support your business needs. The mobile app – Accession Communicator – is a great way to integrate a phone, tablet, or laptop into your communications landscape. Accession enables you to integrate voice, instant messaging, video, and email into a single, cross platform user experience. Key benefits include:
- Web portal enables users to manage calls, faxes, and voicemails; administrators have powerful features to configure business-level features.
- Desktop and mobile client/app enable instant messaging and “presence” capabilities (if they are available or not) with your work group or entire company.
- Call Manager allows users to easily personalize the service to meet their needs – features like find-me/follow-me and simultaneous ring (with your mobile device)
- Auto Attendant is highly flexible and works in tandem with music-on-hold to play music or messages.
- Call logs provide a detailed record of your business’s usage; also deploy account codes or tract at a greater depth.
User Features
| Basic | Standard | Premium | |
|---|---|---|---|
| Caller ID with Name |  |
|
|
| Speed Dial, Short Codes, Intercom Codes | |
|
|
| Automatic Call Back, Automatic Recall | |
|
|
| Multiple Call Appearances, Call Waiting, Call Transfer | |
|
|
| Call Hold, Park, Pickup | |
|
|
| Paging/Intercom Features | |
|
|
| Shared Line Appearance | |
|
|
| End User Web Portal | |
|
|
| Voicemail | |
|
|
| Do Not Disturb | |
|
|
| Contact Management | |
|
|
| Click to Dial | |
|
|
| Desktop Client | |
||
| Mobile Apps – iOS and Android | |
||
| Voicemail Transcription | |
||
| Call Jump | |
Business Level Features Include:
- Admin Portal
- Call Pickup Groups
- Music On Hold
- Call Logs
- Account Codes
- Auto Attendant
- Multi-Line Hunt Groups
A la Carte Extras:
- Premium Attendant
- Audio Conferencing
- Receptionist Soft Console
