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Causes of Outages:

Animals
Did you know animals are one of the top causes of electric outages? In fact, small animals can climb onto or inside certain pieces of equipment causing it to shut down, thus interrupting the flow of power to customers.

Weather- Wind, Lightning, and Ice
During storms, high winds and lightning are common causes of outages. High winds may cause power lines to touch. Lightning may strike electrical equipment or nearby objects causing them to fall onto lines or poles. Freezing rain or sleet can create a buildup of ice on power lines and trees eventually causing lines to break.

Trees
Trees and tree limbs are a major cause of outages in all weather conditions. Whether it’s windy, stormy, icy or sunny outside, tree limbs can fall on power lines and poles. Because of this, Jackson Energy Authority takes proactive steps throughout the year to trim trees that threaten our power lines. This helps reduce outages and helps restoration efforts in the event of a storm.

Vehicles and Construction
Vehicle accidents involving utility poles may cause an outage. Poles may be damaged, causing power lines to break or touch. Also, accidental contact with underground or overhead power lines at construction sites can cause power outages. Remember to call 811 so that all underground utility lines can be located before you plan to dig. From simple landscaping projects like planting trees or shrubs, to building a deck or installing a mailbox, place a call to Tennessee 811 before every digging project.