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Learning Center

Welcome to the Jackson Energy Authority Learning Center! Search or browse topics to learn more about our electric, gas, propane, water, wastewater, cable tv, internet and telephone services. Search results include a customer category and service icon(s) in a color-coded bar to help indicate the section where the topic can be found within the website. Explore these sections of our website for even more helpful information.

  Helpful Tip: To search topics or use the advanced search feature, keywords must be entered.​


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Business
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Business Lines

Telephone service designed with your business in mind including best-in-class features.

Business
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Business Internet Speeds

Learn more about our fiber-fast speeds: 250 Mbps – 1000 Mbps

Contractor
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Benefits of Fiber

From faster internet to community development, fiber serves the rapidly expanding tech needs.

Business
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Benefits

Learn more about this cloud-based phone system that works with mobile devices.

Residential | Safety
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Battery Backup

We provide a FREE 8-hr battery backup for EPlus Broadband telephone service.

Contractor
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Awards

View awards received by EPlus Broadband.

Residential | Business
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About TiVo®

Learn about the TiVo experience and the equipment needed to get started with total control of the TV programming you love!

Residential | Business
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4K

Available with TiVo service, 4K channels bring a much higher resolution video experience.

Business | Support
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Business Start Services

Starting services with Jackson Energy Authority for your business is a simple process but could require documents, fees or deposits.

Customer Service Chat