Pay Your Bill Request Service Report an Emergency Search the site

Learning Center

Welcome to the Jackson Energy Authority Learning Center! Search or browse topics to learn more about our electric, gas, propane, water, wastewater, cable tv, internet and telephone services. Search results include a customer category and service icon(s) in a color-coded bar to help indicate the section where the topic can be found within the website. Explore these sections of our website for even more helpful information.

  Helpful Tip: To search topics or use the advanced search feature, keywords must be entered.​


Showing all results.


Residential | Business
preview image logo

Green Switch

Make a lasting impact on the environment by supporting clean, renewable energy and reducing your carbon footprint.

Business
preview image logo

How CNG is Used

The same natural gas we use for home heating, water heating and cooking can also be used as a transportation fuel in motor vehicles. Globally, natural gas powers more than 12 million vehicles on the road today.

Contractor
preview image logo

Wiring for Cable, Internet, Telephone Services

Learn more about pre-wiring your building and TV/router placement.

All Services
preview image logo

Why Choose Us?

Learn more about the EPlus Broadband fiber optic network here in Jackson, Tennessee.

Residential | Business
preview image logo

VU-IT! App powered by TiVo®

Download the app to stream, transfer shows, schedule recordings, control live TV and search for shows and more, right from your mobile device.

Residential
preview image logo

TV Everywhere

Access more TV content even on-the-go with Watch TV Everywhere!

Support
preview image logo

Tutorials & Support

Check out articles, videos and other helpful guides for EPlus Broadband services.

Residential | Business
preview image logo

TiVo® VU-IT! OnDemand

Preview and rent movies and events with your TiVo remote with VU-IT VOD. Plus, you’ll find free stuff the whole family will love.

Residential | Business
preview image logo

TiVo® Voice Control Remote

Ask for what you want using the voice control remote. Learn how to speak to the remote to search for shows, tune to a channel and ask for recommendations.

Customer Service Chat