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Learning Center

Welcome to the Jackson Energy Authority Learning Center! Search or browse topics to learn more about our electric, gas, propane, water, wastewater, cable tv, internet and telephone services. Search results include a customer category and service icon(s) in a color-coded bar to help indicate the section where the topic can be found within the website. Explore these sections of our website for even more helpful information.

  Helpful Tip: To search topics or use the advanced search feature, keywords must be entered.​


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Residential | Business
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How Natural Gas is Used

Homes, businesses, farms, industries and vehicles all depend on natural gas fuel for many uses.

Residential
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Natural Gas Appliances at Home

Millions of Americans use natural gas to heat their homes, warm their water, cook their food, dry their clothes and provide standby power in an emergency.

Residential | Business
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Benefits of Natural Gas

Natural gas is the versatile fuel source that provides convenience, comfort and reliability to millions.

Residential | Business
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How Natural Gas Gets to Homes, Businesses, Industries

Natural gas must be extracted by production companies, moved into a transmission system and distributed via gas utilities or Local Distribution Companies (LDC’s).

Residential | Business
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Natural Gas Basics

Natural gas was produced from the combination of heat and compaction pressure of organic material deep below the earth’s surface.

All Services
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Smell Gas?

Knowing how to recognize the signs of a gas leak, what to do if you smell gas and who to call helps with quick, easy response times.

Residential
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Appliance Energy Use

Appliances have a big impact on your utility bill. Utilizing the energy guide can help you determine your appliance usage or choosing the right appliance when buying new.

Residential
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Outdoor Lighting

From traffic lights to streetlights and security lights, each are critical to the safety and security of our community.

Residential | Business
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Planting & Landscaping Guides

Trees, shrubs, flowers and decorative grasses are a great addition to our landscape but those planted too close to utility lines and equipment become safety hazards.

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