Welcome to the Jackson Energy Authority Learning Center! Search or browse topics to learn
more about our electric, gas, propane, water, wastewater, cable tv, internet and telephone
services. Search results include a customer category and service icon(s) in a color-coded bar to
help indicate the section where the topic can be found within the website. Explore these
sections of our website for even more helpful information.
Helpful Tip: To search topics or use the advanced search feature, keywords must be entered.
Showing all results.
Downed power lines and equipment pose significant danger to restoration efforts as well as the public. Be aware of the hazards to stay safe.
Help protect the environment while saving money on your water and wastewater utility bill. Here are a few tips to use water efficiently.
Once JEA’s safe, high quality water reaches your home, cross connections and backflow could be a source of contamination to the public water system.
Although it seems to be a waste of good, clean water, fire hydrant flushing is essential in protecting the public health.
Not only are the fire hydrants throughout our city a staple in emergency relief situations, they are also important to insurance rates.
Think all fire hydrants were red? Guess again. The different colors painted on fire hydrants actually serve a purpose – and it’s not for aesthetics.
Drinking water delivered by Jackson Energy Authority is clean and safe. Maintaining that safe drinking water requires effort from our customer and community.
Jackson Energy Authority’s dedication to providing our customers with safe, award-winning, high quality drinking water has been proven time and time again.
When regular water service is unavailable due to emergency situations, it may be necessary to boil water until water service is restored.
