The Jackson Energy Authority is the direct successor of the Jackson Utility Division, born from a heritage of service of individual utilities dating from the late 1800’s that collectively served Jackson, TN. While the city of Jackson was founded in 1822, its first utility, a manufactured gas service for streetlights, commercial and residential lighting, did not begin until 1871. By the end of the 19th Century, electric power and a public water and wastewater system developed.
With a private act of the Tennessee Legislature, the Water, Natural Gas and Electricity utilities combined in 1959, becoming the City-owned Jackson Utility Division. Clean water requirements would add wastewater treatment in the 1960’s. At the request of Jackson Utility Division, the Tennessee Legislature approved an act that modernized its corporate structure and Jackson Utility Division then became Jackson Energy Authority.
In addition to offering electricity, natural gas, propane, water, and wastewater services, communication demands moved Jackson Energy Authority into offering telecommunications services. In 2004 we set out to build a broadband network designed to serve the rapidly expanding telecommunications needs of our customers well into the future. Tennessee’s first fiber-to-the-home telecommunications system, EPlus Broadband, was born.
As one of the nation’s largest and most advanced fiber optic broadband networks, the EPlus Broadband community-owned network delivers an extraordinary level of service and value to customers. The fiber optic network provides cable TV, high speed Internet, and telephone services to our customers. Collective utilities have improved the quality of life in our community and provided the foundation for Jackson, Tennessee’s commercial and industrial development.
From substations, operation and distribution centers and infrastructure to treatment plants, pumping stations and other locations, Jackson Energy Authority has experienced much growth. Customer retail centers located in midtown at 351 Dr Martin Luther King Jr Drive and The Columns North at 2030 Pleasant Plains Extended offer greater conveniences to better serve our customers.
As a public utility, Jackson Energy Authority is one of very few public utilities in the United States offering customers all major utility services from one company. Our mission is to provide exceptional utility services that create value for our customers and our community.
The Leadership of Jackson Energy Authority consists of a Chief Executive Officer, Chief Operating Officer, Chief Financial Officer, Senior Vice Presidents, Corporate Secretary, Group Vice Presidents and General Counsel.